Returns & Exchanges

We want you to love what you buy at CAUGHLEY. Therefore we do free returns. 

We are happy for you to return your item if it was bought at full price, is in original condition with tags, and we receive it back at the store within 4 days. Each full price bought item comes with a return slip, that can be stuck on the outside of the bag in which you received it in. Then call your closest NZ courier for collection.

If you want to exchange something for a different size or different product, please contact us within 4 days of receiving your order and we will do the best we can to replace it with what you would prefer.

If you have had your order for more than 4 days regrettably we cannot do a return, refund or exchange.