Shipping & Returns

Domestic Shipping within NZ

All orders come with full tracking and require a signature on delivery.

Orders over $149 = free shipping

Orders under $149 = flat rate $5 shipping

Worried that an item won't fit or look right? Don't worry!

With all full priced items we include a return slip, so you can return it for free.

Full priced items may be returned for a refund. Just make sure that you contact us within 7 days, you have 20 days to return the item.

 

Local Pick-Up for Wellington Customers Only

Any orders placed inside Wellington have the option of an in store pick up. Simply choose the 'Pick Up' shipping method at checkout.

Please wait for a second confirmation email from our staff to let you know your order is ready to be collected

 

International Shipping

Our global shipping service can take up to 14 days, dependant on the destination. 

Please by aware that every country has different customs laws and your package may incur additional charges while in transit.*

*CAUGHLEY is not responsible for any charges incurred once the package has left our store

 

Please note that sale or discounted items cannot be exchanged or returned for a refund/store credit. These are for FINAL sale.