Shipping

Shipping

We believe in giving you the best possible experience on our online. So all shipping within NZ is FREE. 

If you place your order before 3PM and live in an urban area your package will arrive overnight. 

If you live in a rural area, (depending on the exact location) it may take up to 2-3 days. We do not charge extra if you live in a rural area. 

All orders received after 3pm on a Friday will be sent out on Monday morning. 

Friday orders will be delivered on Saturday, unless otherwise stated by you, in the comments section when checking out. 

Tracking

You will be emailed the tracking link once your order has been fulfilled in store. 

International

Please contact us hello@caughley.nz if you would like to buy something and have it sent to you overseas. We will then quote you the price. Please note there are no free returns with International packages. You will have to return at your own cost. 

International packages will be sent by express courier or ePost. The cost will depend on the size, weight and location you are in.  International courier is super fast with a transit ranging from 1- 2 days to Australia to around 7 – 8 days for distant locations however the cost is higher for the increased service level.

ePost is a cost effective way to send lightweight items but has a slower transit time at 5 – 10 days tracked into Aus, 7 – 14 days elsewhere.