or 6 weekly interest-free payments of $54.83More info
Clothing Size Guide
Euro e.g Ganni
Jeans Size Guide
Unsure of your size?
Please feel free to get in touch with us via email or phone here if you need any assistance with size and fit advice for any products.
We want you to love what you buy at CAUGHLEY. Therefore we do free returns.
We are happy for you to return your item if it was bought at full price, is in original condition with tags, and you contact us within 4 days of receiving it. Give us a call 04 3844990 or email us firstname.lastname@example.org and we will email you a return label. Please print the label, attach it to the parcel and call 0800 800 841 for the nearest NZ Courier branch for collection.
If you want to exchange something for a different size or different product, please contact us within 4 days of receiving your order and we will do the best we can to replace it with what you would prefer. We can then email you a return label for the one you have.
If you have had your order for more than 4 days regrettably we cannot do a return, refund or exchange.
We believe in giving you the best possible experience on our online. So all shipping within NZ is FREE.
If you place your order before 3PM and live in an urban area your package will arrive overnight.
If you live in a rural area, (depending on the exact location) it may take up to 2-3 days. We do not charge extra if you live in a rural area.
All orders received after 3pm on a Friday will be sent out on Monday morning.
Friday orders will be delivered on Saturday, unless otherwise stated by you, in the comments section when checking out.
You will be emailed the tracking link once your order has been fulfilled in store.
Please contact us email@example.com if you would like to buy something and have it sent to you overseas. We will then quote you the price. Please note there are no free returns with International packages. You will have to return at your own cost.
International packages will be sent by express courier or ePost. The cost will depend on the size, weight and location you are in. International courier is super fast with a transit ranging from 1- 2 days to Australia to around 7 – 8 days for distant locations however the cost is higher for the increased service level.
ePost is a cost effective way to send lightweight items but has a slower transit time at 5 – 10 days tracked into Aus, 7 – 14 days elsewhere.
CAUGHLEY was founded on a love of helping customers feel their best in what they wear. So please get in touch with us. Either email us at firstname.lastname@example.org, call +64 4 384 4990, use the chat icon at the bottom right of your screen, or fill out the contact form below.
We can assist you with:
- Size and fit advice - Style advice - Personal shopping for an event - Putting together a wardrobe - Detailed product information - Delivery questions - Exchange and return queries - Placing orders